We are happy to assist you. If you have a general question regarding your Credit Union of Southern California VISA card, please review our Frequently Asked Questions. Otherwise, contact us by phone or mail.

• PHONE

  • Toll-Free:	866 CU SoCal (866.287.6225)
    Local:	562.698.8326
    Fax:	714.990.5492
    Lost/Stolen:	800.556.5678
    Visa Travel Assistance:	800.VISA.911

• MAIL
• •  Member Service
    • CU of Southern California
    • PO Box 76000
    • Anaheim, CA  92809
  • Payments
    • CU of Southern California
    • PO Box 37035
    • Boone, IA 50037-0035

• DISPUTE A TRANSACTION:
  • If you do not recognize a charge or feel you were billed an incorrect amount, please follow these three steps.
    1. Double-check your receipts and check with other authorized users of your card
    2. Contact the merchant where the purchase originated
    3. If you are unable to resolve your dispute with the merchant, please send your written dispute to us via mail at:
       • CU of Southern California
       • 8028 Greenleaf Ave
       • Whittier, CA 90602

• IF YOU SUSPECT FRAUD:
  • Call 866 CU SoCal (866.287.6225) immediately to report any fraud.